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GENERAL INFORMATION

When clicking on a balcony name link , you will be directed to a full display page for that particular wrought iron balcony with specs .


Custom colors: For colors contact us.

In stock: We stock several models for immediate shipping (48 hours). Check under each picture for a link that will take you to them.

Shipping and turn around time: Please allow us 4 weeks from the order to shipping date. We will send you progress updates and email you a tracking number as soon as we ship.


Transit time varies from 1 to 5 days depending on the state. California and Washington state usually take 5 days, while center states, 2 or 3 days and neighboring states 1 day. All shipments are fully insured by FedEx freights. Lighter balconies ship in cartons and stretch wrap, heavier units are crated.


Returns: All sales are final, except when it can be proven to us that we did not send what was ordered, or if the product is defective.


Warranty: Limited lifetime. For more info go to our warranty page.


Business hours: Call 1877-803-2282 Monday to Friday from 8:30 am to 5 pm eastern time. We are closed on Saturday through Sunday.


Custom balconies: We design any type and size balcony and provide shop drawings, for your local engineer to approve it. We require a deposit of $350.00, and a signed contract. This deposit is applicable to your purchase.


Permitting: For our standard balconies most of the time it is enough with our specs PDF files in order to get a city permit. If you are working with a general contractor it is usually under the umbrella of the overall permit.


PDF and CAD files available for architects and designers.


If you are an architect and need a PDF or a CAD file, we just require basic information on the project and we will gladly send you the files you might need, at no cost. Just click on the link above.


Installation: All our balconies are designed for easy installation, and required maximum 2 men. The video View the video and see how easy it is to install one of our balconies. We provide all the hardware.


Admissible loads: All our balconies are designed to generously exceed the international code. It is considered a rigid structure and the load acceptance depends on the proper attachment of the anchors to the wall and the condition of the wall itself.



We make our true iron balconies with a rectangular platform or with a curved platform.
These balconies are rated for 150 lb per foot if properly installed.
Our design does not require brackets, however, they are offered as accessories.
Balconies that are not intended to be stepped on are called fake balconies.


7 Steps to order your iron balcony online :
1. Measure your window or door
2.
Choose the model from our selection on the balcony page
3.
This will take you where you choose the type of balcony: true or faux, curve or rectangular
4. Then you will be able to click on the size you need.

5. This will take you to the balcony order page, where you will find details and ordering information.
6. Select accessories, colors and brackets

7. Enter your information and payment method.


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Need personalized assistance?
call 1(877)803-2283





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